Privacy Policy

This Privacy Policy describes how EASYLONGER ("we", "us", "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.easylonger.com ("the Site") or otherwise communicate with us regarding the Site ("Services").

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on the Site with the updated "Last updated" date. Continued use of our Services indicates your acceptance of these changes.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve our Services. This includes:

• Communicating with you
• Fulfilling legal obligations
• Protecting the rights of users

What Personal Information We Collect

Personal information includes:

• Contact details (name, address, phone number, email)
• Order information (billing and shipping details, payment confirmation)
• Account details (username, password, security questions)
• Shopping and loyalty details
• Customer support communications

Usage Data

We automatically collect information such as:

• Device and browser details
• IP address and network connection
• Interaction with the Site

Information from Third Parties

We may collect information from vendors, payment processors, and analytics providers.

How We Use Your Personal Information

Providing Services

To process payments, ship orders, and maintain your account. When collecting payment information such as credit card details on pages protected by SSL technology, we do so solely for the purpose of processing your payment securely. We implement strict security measures to safeguard this information.

Marketing and Advertising

To send promotions and personalize your experience. We will never use your personal information or images for advertising purposes without obtaining your prior consent.

Security and Fraud Prevention

To detect and prevent malicious activities.

Service Improvement

To enhance the functionality of our Services.

Cookies

We use Cookies to improve your experience on our Site. For details, see Shopify's Cookie Policy.

How We Disclose Personal Information

We may share personal information with:

• Service providers (e.g., payment processors, shipping partners)
• Business and marketing partners
• Affiliates within our corporate group
• Legal authorities, when required by law

We do not sell our users' contact information under any circumstances.

Third Party Websites

Our Site may link to third-party websites. We are not responsible for their privacy practices or content.

Children's Data

The Services are not intended for children. If you believe a child has shared personal information with us, please contact us to delete it.

Security and Retention

While we take reasonable measures to protect your information, we cannot guarantee complete security. Data retention periods depend on legal and operational requirements.

Your Rights

Depending on your location, you may have rights including:

• Accessing your data
• Requesting data deletion
• Correcting inaccuracies
• Withdrawing consent
• Restricting processing

Contact us to exercise these rights. We may require verification of your identity.

International Users

Your information may be transferred internationally. We rely on recognized mechanisms for such transfers.

Contact Us

If you have questions, contact us at:

• Email: support@easylonger.com
• Company Name: EASYLONGER (HK) ELECTRONIC CO., LIMITED
• Address: ROOM H36 UNIT A19 ON FLOOR 19, WAH LOK INDUSTRIAL CENTRE, NOS.37-41 SHAN MEI ST, SHATIN, NT, Hong Kong SAR